Email support@book2speech.com and include the email address of your Book2Speech account. We aim to reply within two business days.
Common questions
Narration stops or buffers: check your connection, then reopen the book — playback resumes from your last position and the buffer refills automatically.
Daily limit reached: each plan includes a monthly narration budget; it resets at midnight UTC. Upgrading raises the budget immediately.
A book failed to parse: confirm that the file is DRM-free. If a supported file still fails, email it to support and we will investigate the parser.
Account & data
Reset your password from the sign-in screen. Delete individual books from the library, or delete your whole account in Settings → Delete account — this permanently removes your data.